Privacy Policy

At Hedgeworx we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating with us.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We may update this Policy from time to time so please do return and review this Policy regularly.

Information We Collect

In operating our website we may collect and process data including, but not limited to, the following:

• Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
• Information that you provide by filling in forms on our website, such as when you register for information or make an enquiry — typically your name, email address and telephone number.
• Information provided to us when you communicate with us for any reason.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

• To provide you with information requested from us relating to our products or services, and to provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
• To meet our contractual commitments to you.
• To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you.

We do not collect sensitive personal information, which is information relating to ethnicity, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual life or criminal record.

Storing Your Personal Data

The nature of the internet and cloud storage means that data may be processed in another country, but we have no operation outside of the UK. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically; transmission of such data is therefore entirely at your own risk.

Whenever we process personal data, we take reasonable steps to ensure that it is kept accurate and up-to-date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your personal data if such processing is not reasonably required for a legitimate business purpose as described in this policy or for our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials, or with a method to opt in if required by law. If you wish to contact us regarding our use of your personal data, or to object to its processing, please contact us. Please note the specific information you would like us to correct, update or delete, along with proper identification of yourself. Requests to delete personal data will be subject to any applicable legal and ethical reporting, document filing or retention obligations imposed on us.

Retention

All data is held for a minimum of 6 years in line with legislative guidance, except in cases for the defence, establishment or exercise of legal claims.

Disclosing Your Information

We may share your data with trusted third parties so that you can be provided with information about other services which may be of interest to you. We will not share your data with such third parties without your prior express consent, and only by those means for which you provided consent. We will not sell your data.

We may also disclose your personal information to third parties:

• Where we sell any or all of our business and/or our assets to a third party.
• Where we are legally required to disclose your information.
• To assist fraud protection and minimise credit risk.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever, as we have no control over them.

Your Rights

The Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR) give you a number of rights over the information that we hold about you. These are:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• The right to withdraw consent
• The right to complain to a supervisory authority — you have the right to complain to the ICO if you feel that Hedgeworx has not responded to your requests to solve a problem. You can find their contact details here: https://ico.org.uk/concerns/

Should you wish to receive details of the data that we hold about you, please contact us.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.

Cookies

This website uses cookies to ensure your experience of the site, and our ability to improve it, is enhanced. Specifically, the following cookies are in use:

• Google Analytics (third party, via Google Tag Manager) — we use this to understand how many visitors we receive and how they found us. You can opt out of having your activity recorded by Google Analytics using the Google Analytics Opt-out Browser Add-on.
• Essential cookies — a small number of cookies are used to deliver the core functionality of the Hedgeworx website.

We use both session and persistent cookies on our website.

Removing or Disabling Cookies

Managing your cookies and cookie preferences must be done from within your browser’s options or preferences. All major browsers — including Chrome, Firefox, Safari, Edge and Opera — allow you to view, manage, block and delete cookies through their settings.

Privacy Acceptance

Continued use of our services and of our website will signify that you agree to the terms of our Privacy Policy and any reasonable changes that may be made. If at any time you do not agree with the terms, please do not use our website or register your personal information with us.

You may withdraw your consent for us to use your data at any time and, within the limits of any current contractual obligation you have with us, we will comply. Once our business relationship is at an end, you may request that we delete your data and, subject to any other overarching legal obligations, we will comply.